Volume 3

December 2012, Volume 3, Number 4

Values Orientation in Business Through Service Innovation: A Conceptual Framework  
Muhammad Sayem, University of Canberra, Australia

Attitudes of Customers Towards the Financial Institutions-A Comparison Between Private Commercial Banks and
Nationalized Commercial Banks in Bangladesh with Implications of Fishbein Model
SandipSarker, TarunKanti Bose and Arifuzzaman Khan, Khulna University, Bangladesh

Mitigating the Bullwhip Effect with eWord of Mouth: eBusiness Intelligence Perspective  
Mohammed AlSudairi1, T. G. Vasista1, A. M. Zamil1 and R. S. Algharabat2, 1King Saud University, Saudi Arabia and
2University of Jordan, Saudi Arabia

Customer Satisfaction of Greek Mobile Phone Services  
Stergios Vranakis, Prodromos Chatzoglou and Apostolos Mpaloukas, Democritus University of Thrace, Greece

Managing Green Supply Chain: Initiatives and Outcomes  
P.Lakshmi and S.Visalakshmi, National Institute of Technology, India

September 2012, Volume 3, Number 3

The Wine Distribution System in The Dominican Republic: A Qualitative Approach  
Olga Murova, Natalia Velikova and Tim H. Dodd, Texas Tech University, USA

Labeling Customers Using Discovered Knowledge Case Study: Automobile Insurance Industry  
Sarah Azadmanesh and Mohammad J.Tarokh, K.N.Toosi University, Iran

Exploring the Fourth Wave of Supermarket Evolution: Concepts of Value and Complexity in Africa   
Edward A.N. Dakora, Cape Peninsula University of Technology, South Africa

"Critical Evaluation, Analysis and Suggestions for Improvement of the Value Chain- A Case Study on Zappos.com"  
Tarun Kanti Bose, Khulna University, Bangladesh

June 2012, Volume 3, Number 2

Monte Carlo Simulation Based Performance Analysis of Supply Chains  
Gabor Belvardi1, Andras Kiraly2, Tamas Varga2, Zoltan Gyozsan3 and Janos Abonyi2, 1IBS Consulting Ltd, Hungary,
2University of Pannonia, Hungary and 3EON Business Services Ltd., Hungary

Application of Fishbone Analysis for Evaluating Supply Chain and Business Process- A Case Study on the ST James
Tarun Kanti Bose, Khulna University, Bangladesh

March 2012, Volume 3, Number 1

Green Supply Chain Management: A Review and Research Direction  
Noor Aslinda Abu Seman, Norhayati Zakuan, Ahmad Jusoh and Mohd Shoki Md Arif, Universiti Teknologi, Malaysia